Billing Policy
Last updated: September 28, 2026
Billing Policy
This policy explains how payments and billing work at Suplex Trailers.
Accepted Payment Method
We accept payment through Afterpay. Afterpay lets you split your purchase into 4 interest-free payments. Afterpay’s approval, payment schedule, and any late fees are set by Afterpay under their own terms. Learn more on our How to Use Afterpay at Checkout page.
Currency and Pricing
All prices are listed in U.S. dollars (USD). Shipping is included in the product price. Applicable sales tax is calculated and shown at checkout before you complete your order.
When You Are Charged
Your first Afterpay installment is collected when you place your order. The remaining installments are collected by Afterpay according to your payment schedule.
Order Verification
To protect our customers, some orders are reviewed before they ship. We may contact you to confirm your details. If we cannot verify an order, we will cancel it and issue a full refund.
Pricing Errors
If a product is listed at an incorrect price because of an error, we will contact you before shipping. You may choose to pay the correct price or cancel the order for a full refund.
Refunds
Refunds are sent back through Afterpay, as described in our Refund & Return Policy.
Billing Questions
If you see a charge you do not recognize or have a billing question, contact us at support@suplextrailers.com and we will help right away.
Contact Details
- Store Name: Suplex Trailers
- Website: suplextrailers.com
- Address: Trento Ln, Fallon, NV 89406, United States
- Phone: +1 775-757-0451
- Email: support@suplextrailers.com
- Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)
- Chat Support: 24 hours a day, 7 days a week